5 steps to ride the metro in China
Step 1: Buy your entry (a single-journey card or an Alipay QR code)
These are currently the two most common ways to pay:
Option 1: Buy a single-journey card at a ticket machine
- 1Switch the touchscreen of the ticket machine in the station to English.
- 2Choose the line and your exact destination station.
- 3Choose how many tickets you need.
- 4Pay in cash (notes or small coins) or by scanning a payment code, then collect the plastic card (or magnetic token) from the ticket tray.
Single-journey cards for the Chongqing metro
Option 2: Scan a QR code directly in Alipay (recommended)
- 1Open Alipay and tap the Transport icon on the home screen. Then select the city you are in.
Transport → choose the city you are in - 2Choose BusMetro > Metro. A QR code will appear.
BusMetro → Metro, the QR code appears - 3Hold this QR code up to the reader on the ticket gate to enter the station, and scan it again when you exit. The fare is calculated and deducted in Alipay automatically.
Important note about Alipay:The Transport QR code is set up separately for each city. When you move to another city (for example from Shanghai to Hangzhou or Chongqing), go back into Transport in Alipay, select that city and activate a new code before you tap in.
Note when scanning:Open the QR code again right when you scan, instead of opening it in advance, because the code can expire if left open too long and then will not scan.
See also: 7 apps to download for a trip to China
Step 2: Strict security checks
Before the ticket gates, every passenger has to put luggage, backpacks and bags through an X-ray scanner and walk through a metal detector.
Special note about liquids:Drinks and open bottles of liquid are not allowed in stations. You may only bring an empty bottle or flask. Many stations have free hot and cold water dispensers inside, so you can refill after security.
Step 3: Find the right line by its signs and colour
Every metro line is identified by a number and its own colour (for example Line 1 red, Line 2 green...).
Follow the signs on the ceiling and walls of the station. Check the terminal station of each platform so you are sure you are waiting on the side heading in your direction and do not ride the wrong way.
Step 4: Wait for the train and board
Queue behind the yellow safety line on the platform floor.
Let passengers get off before you board. Trains always have electronic displays and announcements of the next stop in Chinese and English.
Watch the time of the last train:Metro lines in China tend to close fairly early; the last train usually runs before midnight (around 22:30 to 23:30 depending on the city and line). Check the timetable posted at the station entrance or on the big screens on the platform so you can plan your way back to the hotel and not miss it.
Step 5: Leave the station and tap out
When you reach your stop, follow the exit signs (Exit A, B, C...).
- With a single-journey card:Insert the card into the slot at the gate; the system keeps the card and opens the gate for you.
- With Alipay:Open the Metro QR code in the app again and scan it at the exit gate reader; the fare is charged automatically.
Comparison: single-journey card or Alipay QR?
Real lesson: avoid flagged transactions from mixing a card and the app
Something that happened on my first trip that you should really avoid:
On my first metro ride I bought a single-journey card for a stop 3 stations away. On the way I realised I was on the wrong line and needed to change. Not wanting to exit, return the card and buy again, I just changed lines and carried on. At the final station my old card would not open the gate (wrong destination), so I scanned my Alipay code to get out and then went back to hand the card to the security desk.
The gate opened and nothing was charged at first, but a few days later Alipay flagged an unusual transaction because there was an exit scan with no entry scan. As the system could not tell where I had started, I was charged the maximum fare of 11 yuan for the whole journey.
Chow's note: Golden rules to remember:
- In with a card, out with that card at the station you paid for:A ticket to a station only lets you out at that station. If you go to the wrong station or miss your stop, go to the station service desk so staff can sort out the fare difference; never use another payment method to scan out.
- In with Alipay, out with Alipay at any station:Whichever station you scan in at, open that same Alipay code to scan out at any station. The system measures the actual distance between the two stations and charges the exact fare, with no errors or surprise penalties.
See also: How to take high-speed trains in China




